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Digital Technology for Doctors Work environment has a massive impact on doctors’ empathy, focus, and overall performance. Although some factors are hard to change, such as the location of the medical practice, relationships with colleagues, the payment structure or the patient population, there are marvelous technological responses, which could ease the burden on physicians and help decrease stress. And who says that great solutions can only come from outside? Here are some tips for medical professionals, how they could improve their workspace. Workplace optimization for higher medical career satisfaction Taking care of patients is not a job, it’s a calling. That’s why you put upRead More →

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Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers. Business entities are focused on improving customer experience as that becomes one of the key differentiators for businesses moving forward. What’s critical for CIOs to understand, though, is that the focus shouldn’t be on slightly improving customer service; it should be on completely rethinking it, and that requires the use of artificial intelligence (AI). Customer service needs a rethink in the digital era Customer service today is largely reactive. An individual calls into a business’s contact center and needs to provideRead More →

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Digital transformation is revolutionizing every industry. Here are the top digital transformation trends for hospitality and tourism. It used to be that we’d visit a brick-and-mortar travel agent every time we needed to plan a family vacation or work trip. (Granted, some of you may not remember that.) But today, thanks to mobility, travelers are playing a much larger role in the experience. They want to find a hotel that matches their style—on their terms—the very moment they need it. And thanks to players like AirBnB, which set the stage for a completely new era of travel, they can. Indeed, when it comes to theRead More →