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AI is becoming more mainstream, as companies amass large amounts of data and look for the tech to analyze and leverage it. Here are some frameworks to consider. Artificial intelligence (AI) is slowly becoming more mainstream, as companies amass large amounts of data and look for the right technologies to analyze and leverage it. That’s why Gartner predicted that 80% of emerging technologies will have AI foundations by 2021. With the trend towards predictive analytics, machine learning and other data sciences already underway, marketers need to start paying attention to how they can leverage these techniques to form a more data-driven marketing strategy. With thisRead More →

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AI deployment is increasing rapidly across industries in a variety of application areas. The convergence of sensor-driven technologies and other tools is resulting in AI-powered systems that can meet customers wherever they are and form the basis of the new user interface. Evolving AI technologies are helping to create systems that can be deployed wherever the customer is located, make sense of unstructured data, and offer learned insights, among other capabilities. While the hype around AI may be off the charts, it is also no longer a futuristic dream. It is in your smart-home device, your robotic vacuum, and your virtual voice assistant. It isRead More →

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Success in the digital transformation era starts with providing the best customer experience. CIOs should use AI to redefine how businesses interact with customers. Business entities are focused on improving customer experience as that becomes one of the key differentiators for businesses moving forward. What’s critical for CIOs to understand, though, is that the focus shouldn’t be on slightly improving customer service; it should be on completely rethinking it, and that requires the use of artificial intelligence (AI). Customer service needs a rethink in the digital era Customer service today is largely reactive. An individual calls into a business’s contact center and needs to provideRead More →

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The basic knowledge in the principles and practices around artificial intelligence (AI), automation and cognitive systems is something which is likely to become increasingly valuable, regardless of your field of business, expertise or profession. Fortunately, today you don’t have to take years out of your life studying at university to become familiar with this seemingly hugely complex technology. A growing number of online courses have sprung up in recent years covering everything from the basics to advanced implementation. Some are aimed at people who want to dive straight into coding their own artificial neural networks, and understandably assume a certain level of technical ability. Others are usefulRead More →

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As the volume of compliance and other legal requirements increases across industries, tools that can ease the legal burden are in great demand When Vaishali Lotlikar joined Wanbury Ltd’s legal department sometime in 2014, little did she know that locating a particular contract or assembling a legal brief would involve sifting through piles of documents, and wastage of precious hours and money in the process. “There was a lot of employee churn in the legal and marketing departments. Nobody really knew where the contracts were kept and what was there in each for the company to keep an eye on,” she recalls. To streamline operations,Read More →

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Even the most complex topics can be segregated in easy to consume buckets. Let me try to explain them   Artificial Intelligence (AI) Human Intelligence Exhibited by Machines Intelligence exhibited by machines Broadly defined to include any simulation of human intelligence Expanding and branching areas of research, development, and investment Includes robotics, rule-based reasoning, natural language processing (NLP), knowledge representation techniques (knowledge graphs) … Machine Learning (ML) An Approach to Achieve Artificial Intelligence Subfield of AI that aims to teach computers the ability to do tasks with data, without explicit programming Uses numerical and statistical approaches, including artificial neural networks to encode learning in models Models built usingRead More →

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You need to practice your serve but hate picking up the balls? Enter every tennis player’s dream companion: Tennibot bills itself as the world’s first autonomous tennis ball collector. It’s a camera- and sensor-outfitted Roomba-of-sorts that’ll collect up to 90 balls at a time. The battery lasts four hours.Read More →

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Digital transformation is revolutionizing every industry. Here are the top digital transformation trends for hospitality and tourism. It used to be that we’d visit a brick-and-mortar travel agent every time we needed to plan a family vacation or work trip. (Granted, some of you may not remember that.) But today, thanks to mobility, travelers are playing a much larger role in the experience. They want to find a hotel that matches their style—on their terms—the very moment they need it. And thanks to players like AirBnB, which set the stage for a completely new era of travel, they can. Indeed, when it comes to theRead More →

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The convergence of property and technology Asia is at the forefront of ‘proptech’, which harnesses the power of big data, drones and AI to revolutionize the way we buy, sell and think about property. A drone the size of one’s palm buzzes 50 metres up a skyscraper in downtown Singapore. Tracing the contours of the building, the machine scans for cracks and records the temperature of the building’s façade as it makes its ascent. Sitting in a room 5 kilometres away, a man sees a live feed from the drone’s camera on his desktop screen. He analyses the data and combines it with information collectedRead More →