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Source: Cyber security in wealth management: protecting client data in a digital age As custodians of highly sensitive financial data, wealth management firms are prime targets for cyber criminals, and implementing a robust cyber security framework is crucial. Digitalisation has rapidly transformed the wealth management business, changing how institutional and client data is stored, processed and shared. This shift offers immense opportunities for efficiency and client service, but also increases vulnerability to cyber threats, making cyber security a critical concern. Wealth management firms, as custodians of highly sensitive financial data, are prime targets for cyber criminals. Their unique vulnerabilities, such as handling large financial transactions and personal clientRead More →

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In the rapidly evolving landscape of technology, Generative AI stands as a revolutionary force, transforming how developers & AI/ML… In the rapidly evolving landscape of technology, Generative AI stands as a revolutionary force, transforming how developers & AI/ML engineers approach complex problems and innovate. This article delves into the world of Generative AI, uncovering frameworks and tools that are essential for every developer. LangChain Developed by Harrison Chase and debuted in October 2022, LangChain serves as an open-source platform designed for constructing sturdy applications powered by LLMs, such as chatbots like ChatGPT and various tailor-made applications. LangChain seeks to equip data engineers with an all-encompassing toolkit for utilizing LLMsRead More →

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Reprint: R1007L The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people interacting with contact-center representatives or using self-service channels found that over-the-top efforts make little difference: All customers really want is a simple, quick solution to their problem. The Corporate Executive Board’s Dixon and colleagues describe five loyalty-building tactics that every company should adopt: Reduce the need for repeat calls by anticipating and dealing with related downstream issues; arm reps to address the emotional side of customer interactions; minimize the need for customers toRead More →

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Read about the top seven digital transformation courses and certification programs to help business leaders understand the emerging technologies. Source: 7 online digital transformation courses and certifications | TechTa… 1. UC Berkeley Executive Education Digital Transformation program Course details: The University of California, Berkeley’s Executive Education online program aims to help business leaders identify problematic areas in their organization where technology can make a difference, manage the people and processes required to enable digital efforts, and navigate the murky legal and ethical waters of digital business. The program is made up of eight modules that focus on different aspects of digital transformation, including opportunities for digital change,Read More →